Privacy Policy

This Privacy Policy governs the manner in which Allo Group collects, uses, maintains and discloses information collected from users (each, a “User”) of the Allogrp.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Allo Group.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to a newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

No phone numbers will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Allo Group may collect and use Users personal information for the following purposes:

To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback you provide to improve our products and services.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We do not sell, trade, or rent Users personal identification information to others.

Third party websites

Users may find content on our Site that link to the sites and services of our partners, vemdors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

COOKIES AND OTHER TRACKING TECHNOLOGIES

Our website security uses cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, and other interactions with our Website. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website. We may track your use across different websites and services.

Analytics

Anonymous information will be passively collected without your providing information through technologies such as cookies, log files, server data, etc. Data such as what browser you are using, what city you are from, what pages you are viewing, etc. are collected through an analytics programs. This is for the purpose of providing a better user experience and improving the site.

Changes to this privacy policy

Allo Group has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

By providing your mobile phone number on an application or lease agreement and signing the appropriate consent forms, you expressly consent to receive text messages from Allo Group for service-related notifications and updates. You agree that non-promotional messages may be sent manually and/or using an automatic telephone dialing system. Consent is not required as a condition of leasing. Message and data rates may apply.

Aptly Privacy & Terms

Please see Aptly’s Terms of Service and Privacy Policy for information and notices concerning Aptly’s collection and use of your personal information.

Use of Collected Information

Mobile numbers collected will be used solely for sending important account notifications, maintenance updates, rent reminders, and other communication related to your lease. Your information will never be shared or sold to third parties.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE or QUIT to any of our messages. You may also opt out by contacting us at team@allogrp.com.

Your acceptance of these terms

By signing your lease agreement and initialing for electronic consent, you acknowledge that you have read, understood and agreed to the terms of this SMS Messaging Policy. You represent that you are the account holder for the mobile number provided or have the account holder’s permission to enroll the number.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

23 Freeport Rd Newcastle, DE, 19720 team@allogrp.com